Posted by : Games
Saturday, June 1, 2013
The move, announced
Tuesday, came after a weeklong campaign by women's groups targeting
pages that celebrated or made light of rape, domestic violence and
sexual degradation of women.
"In recent days, it has
become clear that our systems to identify and remove hate speech have
failed to work as effectively as we would like, particularly around
issues of gender-based hate," Marne Levine, a Facebook vice president in
charge of public policy, wrote in a post on the site.
"In some cases, content
is not being removed as quickly as we want. In other cases, content that
should be removed has not been or has been evaluated using outdated
criteria. We have been working over the past several months to improve
our systems to respond to reports of violations, but the guidelines used
by these systems have failed to capture all the content that violates
our standards. We need to do better -- and we will."
A coalition of women's groups, under the banner Women, Action & the Media,
celebrated the announcement, saying that Facebook has asked them to be
part of an ongoing conversation about improvements to the social
network.
Pages flagged as
offensive by the group had such names as "Kicking Your Girlfriend in the
Fanny Because She Won't Make You a Sandwich," "Violently Raping Your
Friend Just for Laughs," "Raping Your Girlfriend" and "Fly Kicking Sluts
in the Uterus." Searching for those pages Wednesday delivered no
results.
"It is because Facebook
has committed to having policies to address these issues that we felt it
was necessary to take these actions and press for that commitment to
fully recognize how the real world safety gap experienced by women
globally is dynamically related to our online lives," author Soraya
Chemaly, who helped spearhead the effort, said in a post on the group's site.
In Levine's post, Facebook promised to:
-- Update guidelines that
its Community Standards team uses to identify hate speech, with help
from legal experts and women's groups
-- Update training for team members who police hate speech
-- Increase
accountability for Facebook users whose pages don't legally qualify as
hate speech but who post content that is "cruel or insensitive"
-- Implement a policy
that requires users who create pages with questionable content to
publicly attach their personal account to them
-- Encourage groups already working on cyber-hate issues to include the women's coalition.
"These are complicated
challenges and raise complex issues," Levine wrote. "Our recent
experience reminds us that we can't answer them alone."
Tasked with policing a
site with roughly 1 billion users, Facebook says it has sought to strike
a balance between cracking down on hateful content while still allowing
for freedom of expression.
"We seek to provide a
platform where people can share and surface content, messages and ideas
freely, while still respecting the rights of others," Levine said. "To
facilitate this goal, we also work hard to make our platform a safe and
respectful place for sharing and connection. This requires us to make
difficult decisions and balance concerns about free expression and
community respect."
Such issues have come up repeatedly in the past, notably when Facebook users created fan pages celebrating accused Colorado theater shooter James Holmes or Boston Marathon bombing suspect Dzhokhar Tsarnaev.
The recent campaign by women's groups was launched last Tuesday with an open letter to Facebook
complaining about pages deemed offensive. The letter complained of a
double standard toward imagery on the site in light of past
controversies over Facebook removing more innocuous content, such as photos of women breastfeeding.
"These pages and images
are approved by your moderators, while you regularly remove content such
as pictures of women breastfeeding, women post-mastectomy and artistic
representations of women's bodies," read the letter, signed by dozens of
women's groups from around the world. "It appears that Facebook
considers violence against women to be less offensive than nonviolent
images of women's bodies.
"In a world in which
hundreds of thousands of women are assaulted daily and where intimate
partner violence remains one of the leading causes of death for women
around the world, it is not possible to sit on the fence. We call on
Facebook to make the only responsible decision and take swift, clear
action on this issue, to bring your policy on rape and domestic violence
into line with your own moderation goals and guidelines."
On Twitter, supporters
posted violent images they said were originally shared on Facebook
pages. They included a picture of a woman at the bottom of a stairwell
with the caption, "Next time, don't get pregnant" and multiple postings
of a dramatized photo of a man threatening a frightened woman with
captions like "Dishes: Do them now" and "Women deserve equal rights ...
and lefts."
The letter also
encouraged people to contact Facebook advertisers. According to the
group, supporters sent more than 5,000 e-mails to advertisers, in
addition to posting messages to advertisers on Twitter and Facebook
itself.
The group claims that 15
companies said they were pulling their ads from Facebook as a result of
the efforts. Nissan UK and Nationwide were among those who announced
they were doing so while others, like Dove soap, said they were working
with Facebook on a solution.
"We fully support that today @womenactmedia & @Facebook reached a joint position on rights," Nissan UK posted on its Twitter feed late Tuesday.
User responses on
Facebook's post were mixed. While many of the roughly 300 comments
Wednesday morning thanked the site, others suggested it wasn't enough or
speculated that it wouldn't have happened without pressure from
advertisers.
There was also pushback from users who called it a threat to free speech.
"Oh look," said user Mathew Bates. "The hurt feelings police is attempting to undermine the First Amendment again."
Many, however, seemed optimistic -- but cautious.
"It's a start but I'll
believe it when I see it in the long term," wrote user Melissa Perault.
"We need to make sure FB follows up on this."
Facebook's community standards page
says, "Facebook does not permit hate speech, but distinguishes between
serious and humorous speech. While we encourage you to challenge ideas,
institutions, events, and practices, we do not permit individuals or
groups to attack others based on their race, ethnicity, national origin,
religion, sex, gender, sexual orientation, disability or medical
condition."